We can set you up with a water delivery schedule for up to one year in advance. You determine the frequency.
None of our customers ever go thirsty. Our scheduling and efficient communications make sure you know exactly when your water will be delivered. With Coolibah Springs, it's tailored services for every customer.
Do you rent or sell water coolers?
We have water coolers available for rent or purchase. We offer warranty on all of our water coolers, with the continued purchase of Coolibah Springs water.
Do you have 600ml bottles?
Yes, we have 600ml water bottles. Our 600ml bottles are always handy to have in the fridge, making it easy for you
to grab when you are on the go. This keeps our time-poor customers well hydrated in
our hot Australian climate!
Do your water coolers come with warranty?
Yes, we offer warranty on all of our water coolers, just as long as you continue to purchase your water from us!
We have our own water cooler
from elsewhere, will your bottles fit?
Our bottles fit ALL water coolers and
wells.
Do
you have minimum quantities?
No. We don’t have any minimums nor
contracts (other than cooler rentals if any).
Do
you re-use your bottles?
Yes. We collect all our empties at each
delivery, regardless of how many full bottles you need.
What
else do you sell?
We sell 600ml bottles, wells, coolers,
paper cups, camp cradles for bottles, bottle pumps and all other associated
products. We also sell dog treats for our 4-legged customers!
Do
you charge a delivery fee?
No. Our delivery is free! You only pay for
the product, there are no hidden fees.
How
often do you deliver?
It depends on your usage but in general
every 2 or 4 weeks. We text homeowners the night before to remind you to leave
empties outside. We also provide you with a list of your scheduled delivery
dates well in advanced.
What
happens if we run out of water before your next delivery?
If this happens, simply text, call or email
us. We are generally able to make a special delivery within 24 hours. No
extra fee!
We
don’t have a lot of space, what if we can’t carry many bottles on hand?
We have bottle racks and stackers for
situations like this, which we supply rent free. We will work with you to find
the most suitable arrangement to suit your needs.
What
happens when we go away?
You simply let us know and we suspend your
delivery for that period.
Remember we are very flexible and want to
make the receipt of our products a pleasant, non-disruptive and friendly
experience. We will work with you. Circumstances can change. We
understand that.